AUR10201
Certificate I in
Automotive Aftermarket Operations
Appropriate for a person working as a junior customer service assistant.
|
Core |
|
|
AURCR20001A |
Apply safe
working practices |
|
AUR51677B |
Use numbers in
the workplace |
|
AURCR20053a |
Communicate
effectively in the workplace |
|
AUR70421B |
Establish
relations with customers |
|
Stream |
|
|
AURCT20102A |
Apply basic
automotive trouble shooting processes |
|
AURCT20103A |
Provide
information to customers on automotive refinishing products |
|
AURCT20250A |
Identify common
automotive parts and products |
|
|
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