AUR21105
Certificate II in
Automotive Sales
This qualifications is suited to those persons who are working under super vision in an automotive sales related environment providing a service to customers
|
Unit
Number |
Title |
|
|
7
Compulsory Units
|
|
AURC270103A |
Apply safe working practices
|
|
AURC270421A |
Establish relations with customers
|
|
AURC270688A |
Work effectively with others
|
|
AURC270789A |
Communicate effectively in the workplace
|
|
AURC272003A |
Apply environmental regulations and best practice in a workplace or
business
|
|
AURS241769A |
Sell product(s)
|
|
BSBCMN208A |
Deliver a service to customers
|
|
|
8 Sales
Inventory Units
|
|
BSBCMN205A |
Use
business technology |
|
AURC270889A |
Communicate
business information |
|
AURC261314A |
Contribute
to quality work outcomes |
|
AURC251677A |
Use
numbers in the workplace |
|
AURC252327A |
Identify,
clarify and resolve problems |
|
WRRLP2B |
Minimise
theft |
|
HLTFA1A |
Apply
basic first aid |
|
AURS252290A |
Process
customer complaints |
|
|
3 Units
that Suit the Needs of the
|
|
AURS238127A |
Identify
and select automotive parts and products |
|
AURS238150A |
Present
stock and sales area |
|
AURS241608A |
Carry
out cash and/or credit/funds transfer transactions |
|
|
This page has been produced by Skills Tasmania. Questions concerning its content may be directed by email to skills.tasmania.www.mail@skills.tas.gov.au This page was last modified on 6th August 2008. The URL for this page is: http://www.skills.tas.gov.au/providers/development/implementation . You are directed to the disclaimer and copyright notice and a Personal Information Protection statement governing the information provided. |
