AUR31005
Certificate III in
Automotive Sales
This qualification is suited to those persons who are working in an automotive retail outlet promoting and selling automotive products. They work autonomously or in a team environment and report to a supervisor
|
Unit
Number |
Title |
|
|
7
Compulsory Units
|
|
AURC270103A |
Apply safe working practices
|
|
AURC270421A |
Establish relations with customers
|
|
AURC270688A |
Work effectively with others
|
|
AURC270789A |
Communicate effectively in the workplace
|
|
AURC272003A |
Apply environmental regulations and best practice in a workplace or
business
|
|
AURS241769A |
Sell product(s)
|
|
BSBCMN208A |
Deliver a service to customers
|
|
|
18 Sales
Units
|
|
AURC362807A |
Build
customer relations |
|
AURS238150A |
Present
stock and sales area |
|
AURS241303A |
Apply
sales procedures |
|
AURS241803A |
Apply
legal requirements relating to product sales |
|
AURS252290A |
Process
customer complaints |
|
BSBCMN205A |
Use
business technology |
|
BSBCMN310A |
Deliver
and monitor a service to customers |
|
BSBFLM312A |
Contribute
to team effectiveness |
|
BSBSLS301A |
Develop
product knowledge |
|
WRRM1B |
Merchandise
products |
|
BSBCMN311A |
Maintain
workplace safety |
|
TDTA1397B |
Receive
goods |
|
AURC25252327A |
Identify,
clarify and resolve problems |
|
BSBSLS303A |
Present
a sales solution |
|
BSBSLS304A |
Secure
prospect commitment |
|
BSBSLS305A |
Support
post-sale activities |
|
PRDRE30A |
Implement
personal marketing plan |
|
WRRM3B |
Coordinate
merchandise presentation |
|
|
3 Units
that Suit the Needs of the
|
|
WRRCA5B |
Operate
retail information technology systems |
|
WRR15A |
Maintain
and order stock |
|
BSBCMN307A |
Maintain
business resources |
|
|
This page has been produced by Skills Tasmania. Questions concerning its content may be directed by email to skills.tasmania.www.mail@skills.tas.gov.au This page was last modified on 6th August 2008. The URL for this page is: http://www.skills.tas.gov.au/providers/development/implementation . You are directed to the disclaimer and copyright notice and a Personal Information Protection statement governing the information provided. |
